Giorgi Albutashvili
Games Development & Innovation Lead
Tbilisi
Summary
- With over seven years of hands-on experience in casino technology, I specialize in bridging game innovation, IT support, and hardware systems. My career includes leadership roles at CST. Currently, I lead the Games Development & Innovation Department at Cloud Streaming Technology, overseeing a full-cycle team dedicated to next-generation live casino solutions. -
- Live Casino Game Development:
- - Game mechanics and rules design - RTP (Return to Player) logic integration - Seamless merging of physical and digital systems -
- Studio Design & Optimization:
- - Studio workflow automation - Hardware control and timing precision - Studio layout for maximum efficiency -
- Embedded Systems & Hardware:
- - Proficient with Arduino, relays, motors, and sensors - Hardware troubleshooting and rapid prototyping -
- Team Leadership & Product Execution:
- - Cross-functional team management - Full product lifecycle execution from concept to deployment -
- IT & Support Engineering:
- - Hardware diagnostics - Technical support rooted in practical experience - Focus on building fair, high-speed, and engaging real-time casino games - Involved at every stage, from initial design sketches to live studio launch - Thrive at the intersection of software, hardware, and entertainment technology I drive technical innovation where gaming systems, hardware, and user experience converge—delivering robust, entertaining solutions for the casino industry.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Games Development & Innovation Lead
Cloud Streaming Technology
05.2025 - Current
- I lead the Games Development & Innovation Department, managing the full-cycle creation of next-generation live casino games — bridging hardware, software, and studio systems into seamless real-time experiences. I oversee everything from concept development and prototyping to studio design, implementation, and performance optimization.
- My team includes 3D designers, engineers, and game developers. We collaborate cross-functionally to deliver innovative mechanics, high-precision hardware integration, and data-informed design.
- In parallel, I spearheaded the development of a real-time MCR (Monitoring Control Room) communication and analytics system — transforming operational signals from dealer tables into structured business intelligence. This system enables alert classification, incident logging, escalation workflows, and dashboard-based visibility for live studios.
- Our broader mission is to build live gaming systems that are not only engaging and immersive, but also measurable, fair, and driven by actionable data.
- Together, our department defines the future of interactive iGaming by combining cutting-edge physical game devices with robust digital logic, data analytics, and scalable studio infrastructure.
- 1 year
Live Casino Game Developer | Innovation & Mechanical Design Expert
Cloud Streaming Technology
09.2024 - 05.2025
- I specialize in developing and designing live casino show games, combining mechanical engineering, electronics, and innovative game design to create cutting-edge, immersive experiences.
- Key Expertise:
- Game Concept & Mechanics Development – Designing unique and engaging casino game formats
- Electromechanical Prototyping – Constructing game components using MDF, wood, motors, LEDs, and electronic systems
- 3D & 2D Design – Creating detailed 3D models, renders, and visual concepts
- System Integration & Automation – Developing custom-built motors, sensors, and control systems for seamless operation
- Full-Cycle Production & Implementation – Overseeing game construction, testing, and optimization for live casino environments
- I collaborate with engineers, designers, and industry professionals to pioneer new gaming technologies and push the boundaries of live entertainment.
- Always open to networking and discussing innovative casino solutions.
- 9 months
Equipment Support Specialist
Evolution
12.2019 - 11.2024
- Managed the maintenance, inventory, and utilization of casino equipment, ensuring smooth operations and optimal performance. Specialized in card counting machine maintenance and upgrades, while also developing technical guidelines and training programs for the support team.
- Key Responsibilities:
- Equipment Maintenance & Optimization – Ensured proper functionality of casino equipment and troubleshooting issues
- Inventory & Utilization Management – Monitored storage, allocation, and lifecycle of essential gaming tools
- Process Improvement & Documentation – Developed technical guidelines and SOPs for equipment handling
- Training & Team Leadership – Provided staff training and re-qualification programs to enhance operational efficiency
- Reporting & Analysis – Delivered detailed reports on equipment performance and maintenance schedules
- 5 years
Customer Support Specialist
Glovo
09.2021 - 03.2022
- Provided customer support for Glovo’s platform, assisting users with order tracking, issue resolution, and service inquiries. Ensured a smooth customer experience by handling real-time troubleshooting and escalation of complex cases.
- 7 months
Customer Support Specialist
IonaBeeKeeping
05.2017 - 02.2022
- Provided customer support and communication services, ensuring high-quality client interactions and problem resolution. Handled inquiries, issue resolution, and customer engagement to maintain strong relationships and customer satisfaction.
- 4 years 10 months
Technical Support Engineer
UGT
12.2018 - 03.2019
- Gained hands-on experience in hardware diagnostics, troubleshooting, and IT support, ensuring smooth technical operations. Assisted in software installation, service desk support, and problem resolution to enhance system performance and efficiency.
- 4 months
Customer Support Specialist
Nexora Crypto
08.2018 - 01.2019
- Key Responsibilities:
- Provided real-time support via Intercom and Telegram to wallet users
- Guided clients through ERC-20 token transfers, lost key procedures, and bridge transfers
- Logged and escalated technical wallet bugs to backend dev team (Node.js + Solidity stack)
- Assisted compliance team during KYC/AML reviews for ICO participation
- Documented FAQs and trained junior support interns
- Tools Used:
- Zendesk, Intercom, Telegram Bots, Google Sheets, Postmark
- Internal Nexora Transaction Lookup tool (block explorer integration)
- 6 months
Search Marketing Strategist
AptDealers
04.2018 - 11.2018
- Developed and executed search marketing strategies to enhance brand visibility and engagement. Managed social media marketing campaigns, optimized digital content, and analyzed performance metrics to drive online growth. Focused on audience engagement and brand positioning through targeted marketing initiatives.
- 8 months
Education
Bachelor's degree - Information Technology
01.2022
Information Technology
03.2017
Skills
Easily Adaptable
Software Development
Product Management
Team building and mentoring
Database management systems
Continuous integration and deployment
Software architecture design
Technical project oversight
Machine learning and AI integration
Strategic issue analysis
Effective time management
Analytical reasoning
Cross-functional teamwork
Timeline
Games Development & Innovation Lead - Cloud Streaming Technology
05.2025 - Current
Live Casino Game Developer | Innovation & Mechanical Design Expert - Cloud Streaming Technology
09.2024 - 05.2025
Customer Support Specialist - Glovo
09.2021 - 03.2022
Equipment Support Specialist - Evolution
12.2019 - 11.2024
Technical Support Engineer - UGT
12.2018 - 03.2019
Customer Support Specialist - Nexora Crypto
08.2018 - 01.2019
Search Marketing Strategist - AptDealers
04.2018 - 11.2018
Customer Support Specialist - IonaBeeKeeping
05.2017 - 02.2022
IT Academy Step Georgia - , Information Technology
David Aghmashenebeli University of Georgia - Bachelor's degree, Information Technology