Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Management Assistant
Rabobank
11.2022 - Current
Handle scheduling for executive's calendar and prepared meeting agenda and materials.
Answer high volume of phone calls and email inquiries.
Coordinate travel arrangements and bookings for executive staff.
Create and update records and files to maintain document compliance.
Oversee training and onboarding process for all newly hired employees.
Handling confidential information in professional manner.
Assist coworkers and staff members with special tasks on daily basis.
Record new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Increase office participation in special events by creating newsletter with detailed calendars and other office updates.
Administrative Assistant
Simbeyond
06.2022 - 10.2022
Managed phone and email correspondence and handled incoming and outgoing mail.
Assisted coworkers and staff members with special tasks on daily basis.
Supported company leaders by scheduling appointments and organizing itinerary.
Set up conference rooms, technology, and materials to facilitate meetings.
Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Oversee hour administration and reporting for all projects
Maintain overview of progress of all company projects and to ensure that different teams make deadlines for external deliverables and reporting
Visual Merchandiser
Zara
09.2021 - 05.2022
Worked with store managers to implement new displays, promotions and store layout changes.
Managed aesthetically pleasing displays to showcase company products and increase sales.
Monitored and replenished display inventory and restructured according to available stock.
Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
Proposed new ideas and concepts to enhance merchandise displays.
Completed point of sale opening and closing procedures.
Trained new employees on proper protocols and customer service standards.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Reported issues to higher management with great detail.
Stock Associate
Zara
12.2020 - 08.2021
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed inventory storage in clean and organized fashion.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Sales Associate
Zara
08.2020 - 11.2020
Helped customers locate products and checked store system for merchandise at other sites.
Managed returns, exchanges and refunds in accordance with store policy.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Notary assistant
Ni Luh Sudiarsih Notary Office
05.2014 - 12.2019
Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
Checked documents for accuracy and correct signing before notarizing.
Set up and managed appointments for client notary services.
Attended public notary seminars to stay informed of updates to relevant laws and regulations.
Drafted and executed notarial affidavits in accordance with applicable laws.
Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
Handled filing systems for both short and traditional real estate transactions.
Supported administration and research processes for civil litigation cases.
Provided guidance to customers to facilitate completion of notarial documents.