Giga Gengashvili

As an accomplished Account Manager with 2 years of experience, I have successfully fostered and maintained strong client relationships to drive business growth and client satisfaction. My role involves managing a diverse portfolio of accounts, understanding client needs, and delivering tailored solutions to meet their objectives.

Key Responsibilities:

• Developed and executed strategic account plans to achieve sales targets and enhance client engagement.
• Served as the primary point of contact for clients, ensuring seamless communication and addressing any concerns promptly.
• Conducted regular account reviews to assess performance, identify opportunities for growth, and recommend additional services.
• Collaborated with cross-functional teams, including marketing, sales, and product development, to ensure client requirements were met.
• Analyzed market trends and client feedback to inform product offerings and improve service delivery.
• Monitored account performance metrics and provided clients with detailed reports to demonstrate ROI and value.
• Led contract negotiations and managed the renewal process to secure long-term partnerships.

Key Achievements:

• Successfully increased client retention rates by through proactive relationship management and value-added services.
• Spearheaded a client referral program that resulted growth in new business leads.

Skills:

• Strong interpersonal and communication skills
• Excellent problem-solving and negotiation abilities
• Ability to work collaboratively in a fast-paced environment