George Bakhturidze

• Expanded market reach through effective networking at industry events and trade shows, establishing valuable connections.
• Oversaw supply chain management activities, ensuring timely sourcing and delivery of materials while minimizing costs.
• Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
• Mentored junior staff members by sharing insights on best practices, fostering professional growth within the organization.

Develop and create tailored business development strategies, including sales plans, territory plans, and sales objectives for the CIS countries;
 Track sales results, develop reports, and ensure adherence to budget;
 Work with clients and project teams to uncover requirements, develop processes, and ensure satisfaction;
 Work with the regular and new client representatives to determine the best solutions for their needs;
 Evaluate market needs; conduct competitive analyses to identify business opportunities;
 Develop relationships with decision-makers and influencers within targeted companies;
 Develop financial and sales projections;
 Implement and manage sales action plans;
 Maintain knowledge of industry sales trends and competition;
 Manage and participate in trade shows, conferences, and networking events duties as assigned;

 Identified and developed new sales opportunities with vendors in versatile markets like CIS, Iraq & Afghanistan;
 Conducted excellent market survey, identified new business opportunities and visited prospective clients in various CIS countries (Kazakhstan, Uzbekistan, Turkmenistan, Georgia, Armenia, Azerbaijan, Ukraine, Moldova and Russia) which yielded higher margins and, therefore, a wide net of local dealers in the mentioned countries;
 Generated business from the existing and new customers, thereby achieving business targets;
 Involved in negotiations of very competitive rates with the suppliers, manufacturers and distributors such as LG, Samsung, Hitachi, JVC, Toshiba;
 Prepared quarter and annual forecasts of product purchase plans;
 Prepared competitive quotations, timely deliveries and credit terms to acquire new businesses;
 Designed and implemented effective SOPs (import/Export) for customers and monitored strict adherence from operations;
 Arranged participation and representation of the company in the international exhibitions in various C.I.S countries (Almaty, Baku, Moscow, Tashkent, Tbilisi and etc);
 Maintained cordial relations with customers to sustain of the profitability & the business;
 Utilized market information & personal network to develop market intelligence;
 Managed customer service, operations & ensured customer satisfaction by achieving delivery & service quality norms. Maintained an excellent customer satisfaction rate with minimum complaints;
 Developed new sales promotion activities in combination of fast-moving & slow moving brands based on market trend and requirement which was highly appreciated by the management;
 Established communication with advertising companies with regards to printing promotional items;
 Negotiated the most competitive rates and transit times with the shipping lines and freight forwarders. Page 2 of 3
 Ensured smooth co-ordination with transporters (shipping lines/airlines/freight forwarders) to facilitate timely & cost effective transport;
 Arranged, and followed up, the export of goods by sea & air freight mode;
 Ensured prompt collection and settlement of all the receivables and payments.

 Identifying prospective clients in various CIS countries (Kazakhstan, Uzbekistan, Turkmenistan, Georgia, Armenia, Azerbaijan, Ukraine, Moldova, Russia) as well as Iraq and Afghanistan to gain business opportunities;
 Generating business from the existing and new customers, thereby achieving business targets;
 Preparing competitive quotations, timely deliveries and credit terms to acquire new businesses;
 Maintaining cordial relations with customers to sustain of the profitability & the business;
 Negotiating the most competitive rates and transit times with the shipping lines/freight forwarders/airlines;
 Arranging and following up of the export of the goods by sea & air freight mode;
 Ensuring prompt collection and settlement of all the receivables and payments.

 Meeting with regular clients virtually or during sales visits;
 Establishing new business relations with the local and/or international clients;
 Maintaining accurate records of commercial deals;
 Attending trade exhibitions, conferences, and meetings locally and abroad;
 Reviewing sales performances;
 Negotiating contracts and sales packages;
 Working towards achieving monthly and annual targets

• Getting customers from the local market for our regular airfreight (IL-76, AN-12) and LCL containers to CIS and Baltic countries;
• Consolidating and harvesting additional business from our existing client base;
• Communicating & co-operating with the various cargo agents (Danzas, FreightWork, Panalpina, etc) offering our air and ocean service to CIS and Baltic countries;
• Monitoring End to End freight movements for my customers;
• Effectively and promptly communicating and following-up on all pending matters & customer queries.
• Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
• Maximized warehouse space utilization through strategic planning and organization of shipments.
• Improved client satisfaction with timely updates on shipment statuses and proactive problem solving.
• Enhanced cargo service efficiency by streamlining processes and implementing new procedures.

* Supervision of cargo aircraft loading and offloading (AN-

12, AN-24, AN-26, IL-18, IL-76) at SHJ, Ras Ai Khaimah

and Fujairah airports;

* Liaising with cargo agents, with regards to operations

and sales;

* Handling Customer enquiries;

* Arranging of cargo flights to and from the CIS countries;

* Collaborated with customs agents to ensure compliance

with all regulations related to international shipments;

* Built strong relationships with airline representatives

through clear communication and professional conduct

during joint activities such as cargo transfers between

carriers.

• Ensured timely delivery of air cargo by promptly transferring items from aircraft to ground transportation vehicles.
• Assembled pallets and crates for secure transportation of materials.

• Proactively gathered feedback from clients to continuously improve service offerings and tour experiences.
• Managed tour group logistics effectively, ensuring timely departures and arrivals at all destinations.
• Worked closely with management staff to create new and lucrative tours.
• Collected and deposited payments from guests.