Summary
Overview
Work History
Education
Skills
Timeline
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Garry  Eliazyan

Garry Eliazyan

Community Manager, Costumer Support, Moderator, Graphic Designer
Tbilisi

Summary

Objective

I am eager to secure a position as a Community Manager within a dynamic and innovative project. I have experience in the Web3 space and actively manage my own Twitter account, where I keep up with daily news in the DeFi community and analyze market trends. I dedicate 75% of my free time to this field, continually exploring new trends and technologies. I have experience investing in NFT projects and meme coins on the Solana blockchain, allowing me to stay informed on current events. I excel in sharing valuable insights and creating engaging content for project promotion. With strong communication skills, I easily connect with audiences and foster a friendly atmosphere.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Moderator for NFT Project

Okay Bears
03.2022 - 09.2022
  • Moderated the Discord server, monitored chat activity, and maintained a friendly atmosphere, fostering active engagement among participants.
  • Organized mini-events, issued whitelists, handled customer tickets, and identified scammers, contributing to enhanced community safety.

Moderator for NFT Project

Jikan Studios
07.2022 - 09.2022

Managed customer tickets, upheld a welcoming chat environment, organized mini-events for whitelist distribution, and maintained the project's news channel, keeping participants informed about the latest developments.

  • Consistently enforced community guidelines through fair application of disciplinary actions such as warnings or temporary bans.
  • Enhanced user experience by addressing and resolving conflicts in online forums.

Technical Support

Gambling
11.2021 - 09.2023
  • Worked for major companies in the gambling sector, providing high-quality consultations to clients and resolving their issues, which contributed to increased user satisfaction.
  • Promoted to Team Lead; initiated the creation of a crypto department where I trained staff on the fundamentals of working with cryptocurrencies, helping the company adapt to new trends.
  • Organized crypto-related events, enhancing corporate culture and improving internal team communication.
  • Provided technical support to hospital staff, enabling timely resolution of equipment-related issues.

Chat Technical Support

Gambling
03.2023 - Current

Started as a Team Lead, delving into cryptocurrencies while training staff on effectively handling crypto-related tickets and ensuring timely resolutions.

  • Assisted clients remotely using remote desktop tools, expediting the troubleshooting process significantly.
  • Provided exceptional technical support for software and hardware, resulting in reduced downtime for clients.
  • Maximized productivity by maintaining an organized work environment and managing multiple projects simultaneously.

Graphic Design

Upwork
08.2022 - Current
  • Worked on several projects, creating advertising banners for a construction company and designs for the opening of a new cinema, which allowed me to develop skills in graphic design and project management.
  • Utilized graphic design skills to create eye-catching promotional materials that captured audience attention.
  • Coordinated closely with graphic design teams to create visually appealing graphics that complemented written material and enhanced user experience.
  • Managed end-to-end creation of email campaigns, including copywriting, graphic design, HTML coding, and deployment.

Education

Bachelor of Science - Bachelor's in Maritime Navigation,

BSMA Maritime Academy,
Batumi Georgia
04.2001 -

High School Diploma -

21st Century Gymnasium
Batumi, Georgia
04.2001 -

Skills

Technical Skills

  • Proficient in Photoshop and Illustrator for creating engaging content, including graphics for social media and advertising materials

  • Confident user of Windows and Mac OS, allowing for effective work with various software applications

  • Experienced in using Discord and other community management platforms, enabling productive interactions with audiences

Personal Qualities

  • Excellent communication skills, allowing for the establishment of trustful relationships with clients and colleagues

  • Resilience and high accountability, ensuring quality task execution even in multitasking conditions

  • Creativity and ability to quickly adapt to trends, assisting in the development of unique content

  • Conflict resolution skills and a knack for finding compromises to maintain a positive team atmosphere

Timeline

Chat Technical Support

Gambling
03.2023 - Current

Graphic Design

Upwork
08.2022 - Current

Moderator for NFT Project

Jikan Studios
07.2022 - 09.2022

Moderator for NFT Project

Okay Bears
03.2022 - 09.2022

Technical Support

Gambling
11.2021 - 09.2023

Bachelor of Science - Bachelor's in Maritime Navigation,

BSMA Maritime Academy,
04.2001 -

High School Diploma -

21st Century Gymnasium
04.2001 -
Garry EliazyanCommunity Manager, Costumer Support, Moderator, Graphic Designer