Francesco Percy Simonetti

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
• Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Event planning and coordination, resource optimization and room management.
• Staff coordination and interface with suppliers and partners.
• Budgeting, cost control and resource optimization to ensure the sustainability of events.
• Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
• Utilized strong time management skills to balance multiple responsibilities effectively while maintaining high-quality results.
• Real-time management of unforeseen events, ensuring the evenings run smoothly.
• Interacted respectfully with others to offer ideas, identify issues, and provide assistance.

• Managed inventory and stock rotation, ensuring efficient supply management.
• Organized and optimized storage spaces to improve workflow and accessibility.
• Assisted in bar operations, handling customer service and order preparation.
• Developed strong multitasking, teamwork, and problem-solving skills in a fast-paced environment.

First work experience that allowed me to understand the value of work and responsibility. As a waiter, I developed customer management skills, teamwork, and stress resilience. As a lifeguard, I refined my decision-making readiness, attention to safety, and ability to handle emergency situations. This experience provided me with a solid foundation in discipline, organization, and problem-solving.