Elnar Musaevi

• Developed strong relationships with clients, resulting in repeat business and positive feedback.
• Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
• Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
• Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
• Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
• Handled escalated support cases with diplomacy and tact, successfully defusing tense situations between the company and its customers.

• Company Overview: კაზინო/აზარტული თამაშები: დილერი/კრუპიე

A game presenter hosts games (often online), explains rules, interacts with players, and makes the experience entertaining—usually in front of a cam

• Provided guests with game instructions and rules.
• Inspected gaming machines prior to use by customers, checking for proper functioning.
• Resolved any customer complaints in a polite and efficient manner.