Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elguja Kilasonia

Tbilisi,Georgia

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Receptionist

ibis Tbilisi City
03.2025 - 01.2026
  • Resolved guest complaints with professionalism, ensuring positive experiences.
  • Greeted and assisted guests during check-in and check-out, enhancing customer satisfaction.
  • Organized front desk area to streamline operations and improve guest flow.

Waitress

Hotels & Preference Hualing Tbilisi
Tbilisi
09.2023 - 11.2024
  • Delivered exceptional customer service, contributing to positive dining experiences in a fast-paced environment.
  • Handled customer complaints professionally, improving overall satisfaction during dining.
  • Ensured cleanliness and organization of dining area and service stations, supporting efficient service flow.

Education

Tourism

Georgian National University SEU
Georgia,Tbilisi

Skills

  • Customer service
  • Problem resolution
  • Time management
  • Team collaboration
  • Front desk operations
  • Communication skills
  • Typing speed
  • Attention to detail
  • Analytical and critical thinking
  • Multitasking Abilities

Languages

Georgian
Native
Native
English
Advanced (C1)
C1
German
Intermediate (B1)
B1

Timeline

Receptionist

ibis Tbilisi City
03.2025 - 01.2026

Waitress

Hotels & Preference Hualing Tbilisi
09.2023 - 11.2024

Tourism

Georgian National University SEU
Elguja Kilasonia