Hi, I’m
Elene Buksianidze
IT Business Analyst
Tbilisi
Overview
4
years of professional experience
4
years of post-secondary education
2
Languages
Work History
IRAO - Vienna Insurance Grouptbilisi
IT Business Analyst
08.2022 - Current
Job overview
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements.
IRAO - Vienna Insurance Grouptbilisi
Quality Assurance Engineer
01.2022 - 08.2022
Job overview
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Fixed identified issues to increase productivity and boost workflows.
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Checked configuration files and logs to uncover root causes of problems.
VTB Banktbilisi
Direct Sales Manager
10.2021 - 12.2021
Job overview
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, and acquisition initiatives to raise awareness and revenues.
TBC Banktbilisi
Document Manager
03.2021 - 08.2021
New Vision Insurancetbilisi
Sales Manager
03.2020 - 02.2021
Job overview
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Euroins Georgiatbilisi
Sales Manager
10.2019 - 04.2020
Job overview
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
Tbilisi State UniversityTbilisi, Georgia
from Business Economics
09.2018 - 07.2022
Skills
Analytical Skills Analytics Team Leadership Team Management Teamwork Team Motivation Team Coordination Event Planning Organizing Meetings Meeting Facilitation Business Meetings Managing Meetings Decision-Making Problem Solving Strategic Planning Business Strategy IT Strategy
Additional Information
Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Facebook, Google / DRMT Document Review Management Tool / DRM / SRM / SRM system, Visio, Drow.io , Flowchart
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