Summary
Overview
Work History
Education
Skills
Interests
Timeline
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David Beridze

David Beridze

Bachelor Of Business And International Relations
Batumi

Summary

Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.

Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and success. Eligible to work with government officials and Solve citizen problems and execute consular matters. Experienced in symbiotic relation exchange between two countries.

Overview

8
8
years of professional experience
24
24
years of post-secondary education
6
6
Languages

Work History

Representative

LTD Barbare 2012
Batumi, Ajaria
02.2021 - Current
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Created and managed project plans, timelines and budgets.
  • Frequently inspected production area to verify proper equipment operation.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Maintained database systems to track and analyze operational data.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Generated reports detailing findings and recommendations.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Gathered, organized and input information into digital database.
  • Collected, arranged, and input information into database system.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Enhanced district visibility and accessibility by regularly updating social media platforms with important information and updates.
  • Streamlined office procedures for handling constituent inquiries, significantly reducing response time.

Internship (Consular Agent)

Embassy of Georgia to the Republic of Poland
Warsaw
07.2018 - 03.2020
  • Informed citizens of policies and procedures.
  • De-escalated and resolved citizens complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Assisted citizens in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
  • Enhanced citizens satisfaction by promptly addressing inquiries and providing accurate information on products and services.
  • Consistently met compliance requirements by promptly completing mandatory continuing education courses and staying current on industry regulations.
  • Streamlined documentation process, reducing turnaround time for decision approvals.
  • Analyzed competitive landscape to adjust strategies and stay ahead in Politics.

Customer Service Representative

Cineworld
Warsaw
02.2017 - 04.2019
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Bachelor in Business And International Relations - Business And International Relations

Vistula University
Warsaw, Poland
04.2001 - Current

Skills

Customer support

NATO phonetic alphabet

Technical troubleshooting

Sales reporting

Paperwork processing

Telephone reception

Client services

Client relationship building

Goal-oriented mindset

Customer relations

Sales support

Staff training

Performance tracking

Business growth and retention

Lead prospecting

Contract negotiations

Multitasking

Problem-solving

Time management abilities

Multitasking Abilities

Attention to detail

Self motivation

Teamwork and collaboration

Analytical thinking

Decision-making

Written communication

Issue research

Project planning

Reliability

Active listening

Continuous improvement

Relationship building

Interpersonal skills

Quantitative skills

Idea development and brainstorming

International mobility management

Team leadership

Strategic planning

Interests

Politics

Geography

Medicine and medical investigations

History

Psychology

Biology

International Law

Timeline

Representative

LTD Barbare 2012
02.2021 - Current

Internship (Consular Agent)

Embassy of Georgia to the Republic of Poland
07.2018 - 03.2020

Customer Service Representative

Cineworld
02.2017 - 04.2019

Bachelor in Business And International Relations - Business And International Relations

Vistula University
04.2001 - Current

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David BeridzeBachelor Of Business And International Relations