Catherine Christ
Bookkeeper - Data Entry Specialist
Corpus Christi
Summary
Detail-oriented and reliable professional with over three years of experience in bookkeeping, administrative support, customer service, and data entry. Proficient in QuickBooks Enterprise and Microsoft Office Suite, with strong organizational skills, attention to detail, and a commitment to accuracy and confidentiality. Adaptable, dependable, and eager to contribute to team success in a part-time remote role.
Overview
3
3
years of professional experience
Work History
Secretary & Bookkeeper
Ocean Plumbing Inc.
01.2020 - 2025
- Provided helpful customer service by telephone, email, and in person to clients. Helped to secure bids, services, and establish client connections.
- Experienced with QuickBooks Enterprise Program, to make invoices, keep track of payments, reconcile statements, manage inventory, and file.
- Is responsible for running company errands in a professional manner.
- Manage all aspects of bookkeeping, including bank reconciliations, accounts receivable, and financial reporting, using QuickBooks Enterprise.
- Review and clear bank feeds while ensuring accurate categorization of transactions.
- Conduct monthly reconciliations for credit cards and loans.
- Maintain vendor files, ensuring proper documentation, such as W-9 forms.
- Provide exceptional customer service via telephone, email, and in person, supporting client relationships, and securing leads.
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Created and maintained data entry logs to track data entry activities.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Housekeeping & Property Manager
Airbnb
Corpus Christi, TX
01.2018 - 01.2020
- Worked in Professional Deep Cleaning. Was able to maintain Super host status for client’s properties.
- Led a team of 3 responsible for property maintenance.
- Organized inventory for clients cleaning supplies using them in an efficient way to minimize costs to owners while providing outstanding results.
- Professional laundry service
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Receptionist & Product Sales
Island Day Spa
01.2017 - 01.2018
- Greeted with a smile and provided excellent customer service to over 20+ clients while managing the check-in process.
- Organized the Work schedule for the day and maintained an efficient and clean front desk.
- Increased product sales and inventory by directing the clients to products that meet their needs as well as offering Promotional products.
Education
Tax Preparation
Intuit Academy
01-2025
Introduction To Computer Programing -
Penn Foster
01.2019
Introduction To Dressmaking - undefined
Amigos En Costura
01.2021
Introduction To Pattern Drafting - undefined
La Salle College International
01.2020
Skills
- Trained and skilled in proper Phone etiquette
- Excellent customer service
- Spanish- Fluent
- Teamwork
- Organizational skills
- Italian – Semi-Fluent
- Turkish- Semi Fuent
- Hard working and Honest
- Customer service
- Office administration
- Verbal and written communication
- Problem-solving
Activities
- I have been serving my community and volunteering for more than 6 years, both locally in the coastal bend and abroad.
- Through volunteering, I have gained valuable experience in prioritizing the needs of others before my own. From 2017 to 2018, I dedicated three days a week to assisting a Disaster Relief program in rebuilding homes for those affected by Hurricane Harvey. My responsibilities included managing the kitchen and serving over 500 volunteers each day in a clean and organized manner.
- I have traveled to various countries worldwide and collaborated closely with teams to achieve common goals and make a positive impact on the lives of people living in those countries.
- Currently work part-time At Ocean Plumbing Inc.
Timeline
Secretary & Bookkeeper
Ocean Plumbing Inc.
01.2020 - 2025
Housekeeping & Property Manager
Airbnb
01.2018 - 01.2020
Receptionist & Product Sales
Island Day Spa
01.2017 - 01.2018
Introduction To Dressmaking - undefined
Amigos En Costura
Introduction To Pattern Drafting - undefined
La Salle College International
Tax Preparation
Intuit Academy
Introduction To Computer Programing -
Penn Foster