Beulah Ijeoma Ozoani
Medicine
Tbilisi
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
Work History
Dispatcher
Dispatch Solution Pro(Dspro)
Tbilisi
08.2021 - Current
- Maintained updated and detailed records of calls in physical and electronic database.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Received new orders, prepared documentation, and assigned personnel.
- Generated reports to track deliveries and maintain proper records and documentation.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Analyzed customer feedback and provided solutions to improve customer service.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Answered phone calls and responded to customer emails.
- Assisted in resolving customer complaints and grievances.
Medical Assistant Student Intern
National hospital Abuja
Abuja
09.2018 - 06.2019
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Measured patient pulse oximetry.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected pertinent data and calculations to aid physician in interpreting results.
Education
M.D. - Medicine
New Vision University
Tbilisi Georgia 10.2019 - 01.2023
M.D. - Medicine (Pre-Medicine)
All Saint University
Commonwealth Of Dominica 01.2014 - 07.2016
High School Diploma -
Lightway Academy
Abuja Nigeria 09.2009 - 07.2012
Skills
Active Listening
undefinedTimeline
Dispatcher
Dispatch Solution Pro(Dspro)
08.2021 - Current
M.D. - Medicine
New Vision University
10.2019 - 01.2023
Medical Assistant Student Intern
National hospital Abuja
09.2018 - 06.2019
M.D. - Medicine (Pre-Medicine)
All Saint University
01.2014 - 07.2016
High School Diploma -
Lightway Academy
09.2009 - 07.2012
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