Badri Kipshidze
Tbilisi,TB
Summary
Proven leader in hospitality management, adept at upselling strategies and staff development, with a track record of enhancing customer satisfaction and boosting revenue. At Tbilisi Pullman Axis Tower, led a team to exceed hygiene standards and marketing goals. Skilled in schedule oversight and employee training, ensuring operational excellence and team morale.
Overview
12
12
years of professional experience
Work History
Bar Supervisor
Tbilisi Pullman Axis Tower
Tbilisi
04.2022 - 03.2024
- Ensuring the bar and staff operate efficiently.
- Upholding high hygiene standards.
- Reconciling banking.
- Marketing and promoting products.
- Hiring and training staff.
- Creating weekly work schedules.
- Maintain inventory and stock.
Bar Supervisor
Lopota Lake Resort & Spa
Telavi Georgia
08.2018 - 10.2020
- Manage Inventory.
- Hire, Train, and Oversee Staff.
- Lead by Example.
- Lead Operations.
- Ensure Bar Cleanliness and Safety.
- Conduct Marketing.
- Maintain a Budget.
- Build Relationships with Costumers.
Restaurant Supervisor
Georgian House Bed & Breakfast
Tbilisi Georgia
04.2017 - 06.2018
- Create employee schedules.
- Hire and train new employees.
- Resolve any employee issues or concerns.
- Administer necessary correctional actions.
- Monitor and maintain positive morale of employees.
- Marketing and promoting products.
Restaurant Supervisor
JSC Hualing Tbilisi
Tbilisi
03.2016 - 03.2017
- scheduling restaurant staff and delegating tasks.
- hiring, training, and managing restaurant staff.
- ordering food, alcohol, and cleaning supplies .
- supervising the preparation, display, and delivery of food and drinks.
- ensuring prompt and friendly customer service.
Restaurant Waiter
JSC Hualing Tbilisi
Georgia Tbilisi
03.2012 - 03.2016
- Provide excellent customer services.
- Always strive towards best customer satisfaction.
- Greet customers and present menus.
- Make suggestions based on their preferences.
- Take and serve food/drinks orders.
- Up-sell when appropriate.
- Arrange table settings.
Education
Bachelor of Science - Aquatic Biology
Tbilisi State University
Tbilisi Georgia06.2018
Skills
- Upselling strategies
- Schedule oversight
- Staff Management
- Employee Development
Languages
Georgian
Native language
English
Advanced
C1
Chinese (Mandarin)
Intermediate
B1
Russian
Upper intermediate
B2
Timeline
Bar Supervisor
Tbilisi Pullman Axis Tower
04.2022 - 03.2024
Bar Supervisor
Lopota Lake Resort & Spa
08.2018 - 10.2020
Restaurant Supervisor
Georgian House Bed & Breakfast
04.2017 - 06.2018
Restaurant Supervisor
JSC Hualing Tbilisi
03.2016 - 03.2017
Restaurant Waiter
JSC Hualing Tbilisi
03.2012 - 03.2016
Bachelor of Science - Aquatic Biology
Tbilisi State University