Başak ÖZALTIN
Geneva
Summary
Dedicated humanitarian and human rights professional with over 17 years of international experience managing complex operations across diverse countries and regions. Demonstrated expertise in planning and implementing humanitarian responses in challenging settings, including conflict, epidemics, natural disasters, and displacement. Proven ability to lead large-scale projects and effectively allocate resources while conducting meaningful analysis. Committed to upholding the core humanitarian principles of humanity, impartiality, neutrality, and independence while ensuring efficient and informed decision-making in demanding environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Head of Unit
Hospice Général
04.2023 - Current
- Responsible for 7 accommodation centres for asylum seekers and migrant population across Geneva, with a capacity of 680 residents
- Manage structures, implement, and monitor activities to ensure social cohesion and to contribute to an environment favouring the integration of the migrant population
- Represent the service to state and municipal authorities, develop a network of local partners (public, private, associations)
- Anticipate and support the organizational changes necessary for the adaptation of the unit to offer social services adapted to the needs of the migrant and asylum seekers
- Lead a team of 10 social workers and coordinate with other services working within the accommodation centres
Social Worker in Collective Intervention
Hospice Général
05.2022 - 03.2023
- Promoted social cohesion by identifying the needs of the migrant population in collaboration with local partners.
- Case management.
Consultant
Independant
06.2022 - 02.2023
- Revised a manual for the opening of humanitarian emergency projects, aimed at HR and finance managers and coordinators for all MSF Switzerland emergency missions
- Revised the budgeting and budget monitoring tool, conducted a feasibility study of a new ERP to meet the client's planning and human and financial resource management needs
Operational Controller
Médecins Sans Frontières
07.2016 - 04.2022
- Financial management of a portfolio of approximately 42 million CHF in various countries (in charge of the humanitarian missions in Iraq, Lebanon, Syria, Honduras, Mexico, DR Congo)
- Built and monitored annual budgets in line with operational strategies
- Implemented and monitored procedures and protocols in accordance with the country’s legal framework and MSF’s internal rules
- Managed, led and trained administrative and financial staff in several countries
- Supervised mission financing, including preparing funding requests and funding reports for private and public donors
- Prepared and conducted international trainings for capacity building for different countries missions, as well as the whole finance department
Project Coordinator
Médecins Sans Frontières
01.2011 - 12.2021
- Defined and supervised the effective implementation of the operational strategy of medical programs
- Represented MSF in clusters and networked in the locality or in the country of operations
- Managed multidisciplinary project coordination teams, responsible for leading the whole project teams (up to 400 people)
- Accountable for the effective use of human and financial resources for the project (up to 10 million CHF)
HR Project Manager
Médecins Sans Frontières
10.2015 - 07.2016
- Defined and updated MSF Switzerland head office's HR management policies
- Implemented a new salary policy, negotiating with employees and staff representatives
- Collected, analysed, and published internal and external HR indicators
- Supported directors and heads of departments in team management, including evaluation of competencies
Administrator/Coordinator of Human Resources and/or Finances
Médecins Sans Frontières
05.2010 - 01.2015
- Implemented and monitored the use of MSF policies and procedures in finance, administration, and human resources
- Human resources: defined the organizational structure, recruitment, payroll, salary tax calculation and declaration
- Finance: cash flow management, accounting, budget monitoring, funding contract follow-up, analysis of implementation and effectiveness of activities
Project Manager
AVIS Business Support Centre
07.2005 - 03.2010
- Various positions with rapidly increasing responsibilities in the finance department: from intern to ERP Implementation Project Manager in charge of operations in France, Italy, and England
Education
Master of Advanced Studies - Children's Rights
University of Geneva
01.2022
MSc - International Economics
Corvinus University of Budapest
01.2009
BA - Economics
Bilkent University
01.2005
Skills
- Strong Analytical skills
- Solution oriented
- Project Management
- Operational Management
- Stakeholder Engagement
- Representation
- Leadership
- Team Management
- Training
- Financial Management
- Budgeting
- Emergency support
- Humanitarian support
- Advanced knowledge of MS Office
- ERPs (CODA, Navision, Unifield)
- Various accounting software
- Various payroll software
- Tech-savvy
Languages
French- Fluent
English- Fluent
Turkish- Native
Spanish- Basic
Certification
- Humanitarian Project Management - Médecins Sans Frontières Switzerland - 2014
- Financial Management in Non-Profit Organizations- University of Geneva - 2010
- Human Resources Management- Médecins Sans Frontières Belgium- 2010
Personal Information
- Date of Birth: 02/01/82
- Nationality: Turkish
Other Interests
Regularly swim in a club, hiking, scuba diving, traveling locally and internationally
Personal Information
Date of birth: February 1, 1982
Nationality: Turkish
Country of residence: Switzerland (C permit)
Other Competencies
Advanced knowledge: MS Office, ERPs (CODA, Navision, Unifield), various accounting and payroll software, tech-savvy.
Timeline
Head of Unit
Hospice Général
04.2023 - Current
Consultant
Independant
06.2022 - 02.2023
Social Worker in Collective Intervention
Hospice Général
05.2022 - 03.2023
Operational Controller
Médecins Sans Frontières
07.2016 - 04.2022
HR Project Manager
Médecins Sans Frontières
10.2015 - 07.2016
Project Coordinator
Médecins Sans Frontières
01.2011 - 12.2021
Administrator/Coordinator of Human Resources and/or Finances
Médecins Sans Frontières
05.2010 - 01.2015
Project Manager
AVIS Business Support Centre
07.2005 - 03.2010
BA - Economics
Bilkent University
- Humanitarian Project Management - Médecins Sans Frontières Switzerland - 2014
- Financial Management in Non-Profit Organizations- University of Geneva - 2010
- Human Resources Management- Médecins Sans Frontières Belgium- 2010
Master of Advanced Studies - Children's Rights
University of Geneva
MSc - International Economics
Corvinus University of Budapest
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