Anna-Maria Dorić
Chene-Bourg
Summary
Dynamic professional with extensive experience in various waiter positions, excelling in direct customer engagement and service. Passionate about social work and community involvement, complemented by a solid academic background in philosophy and pedagogy. Skilled in understanding diverse perspectives, and creating positive experiences for clients and colleagues alike. Committed to leveraging interpersonal skills and philosophical insights to enhance community well-being and support social initiatives.
Overview
2025
2025
years of professional experience
Work History
Catering Server
BUHL Gastronomie-Personal-Service GmbH, Berlin
Bar Waiter
Nemo Pub
06.2023 - 07.2024
- Prepared and served a variety of alcoholic and non-alcoholic beverages, as well as quality coffee in a fast-paced bar setting.
- Poured and prepared mixed drinks.
- Maintained clean and organized bar area.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Assisted in event planning efforts for private parties or special occasions held at the bar venue.
Waiter
Sport Center Srdoći, Hotel Koralj (Zlarin)
06.2016 - 09.2019
- Prepared and served a selection of fresh-pressed juices and protein shakes
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Answered customers' questions, recommended items, and recorded order information.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Supervisor and Translator in a Refugee Camp
Caritasverband Für Das Erzbistum Berlin E.V, Berl
07.2015 - 01.2016
- Conducted initial reception and registration for refugees
- Provided translation services for economic refugees from Bosnia and Serbia
- Offered German language tutoring to refugees
- Assisted with childcare for refugee families
- Accompanied refugees to official appointments (e.g., police, court, employment offices)
Voluntary Social Year
IN VIA Katholische Mädchensozialarbeit
10.2012 - 04.2014
- Passenger Support and Mediation at Berlin Main Station
- Crisis intervention for individuals with mental health challenges, those experiencing homelessness, and other vulnerable populations
- Coordinated accommodations and facilitated referrals to appropriate support services and institutions
Education
Master of Arts - Pedagogy And Philosophy
University of Rijeka
Rijeka, Croatia12-2024
Skills
- Stress Tolerance
- Strong Communication Skills
- Time Management Skills
- High Adaptability Skills
- Multitasking Skills
- Attention to Detail
Languages
German
Bilingual or Proficient (C2)
Croatian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Beginner (A1)
Hiking, Climbing, Cold Water Swimming, Philosophy, Reading
I love spending time in nature, whether it’s camping, hiking, or even climbing. If that’s not possible due to time constraints, I enjoy at least a quick dip in some cold water—be it the sea, a lake, or a river. When I'm not outdoors, I like to spend quality time reading philosophy or novels, cooking, or discussing interesting topics with friends.
Timeline
Bar Waiter
Nemo Pub
06.2023 - 07.2024
Waiter
Sport Center Srdoći, Hotel Koralj (Zlarin)
06.2016 - 09.2019
Supervisor and Translator in a Refugee Camp
Caritasverband Für Das Erzbistum Berlin E.V, Berl
07.2015 - 01.2016
Voluntary Social Year
IN VIA Katholische Mädchensozialarbeit
10.2012 - 04.2014
Catering Server
BUHL Gastronomie-Personal-Service GmbH, Berlin
Master of Arts - Pedagogy And Philosophy
University of Rijeka
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