Experienced iGaming and digital operations leader with 11+ years building, scaling, and leading high-performing teams across live studios, e-commerce, and tech-enabled platforms. I specialize in designing operational systems that are human-centered and results-driven — from launching studios and new markets to restructuring underperforming teams and driving multi-region expansion.
I’ve led large-scale operations (6,000+ team members), built cross-functional teams from the ground up, and partnered with executive leadership to execute on growth, retention, and profitability goals. My sweet spot is solving root inefficiencies, aligning people and systems, and creating operational clarity in fast-paced environments.
With a track record across iGaming, marketplaces, and growth-stage companies, I bring a hands-on approach to strategy execution, OKRs, internal comms, and team development — while always keeping culture, clarity, and performance at the center.
- Process mapping and optimization
- Workflow visualization
- Strategic planning and OKR tracking
- Operations restructuring
- Team performance systems
- Internal communication flow
- E-commerce operations
- Root cause analysis
- Cross-functional leadership
- Project and change management
- Asana, Notion, Excel, Trello, Google Workspace, Jira, Slack, Confluence, Helpdesk
- Remote and in-person team operations