Ani Aptsiauri
Tbilisi
Overview
7
7
years of professional experience
Work History
Sales & Client Relations Specialist
Punch Creative
02.2023 - Current
- Engaged with international clients across Europe, the UK, and the Middle East, offering tailored digital marketing solutions and developing strong relationships by understanding client needs and providing personalized service.
- Conducted presentations and demonstrations of digital marketing services, effectively communicating value propositions, and negotiated contracts and pricing to ensure mutual satisfaction and long-term partnerships.
- Performed in-depth market research to identify client needs and industry trends and collaborated with the team to develop customized marketing strategies that align with client objectives.
- Monitored campaign performance using analytics tools, providing clients with regular reports and insights, and adjusted strategies as needed to optimize results and achieve client goals.
- Worked closely with creative and technical teams to ensure seamless execution of marketing campaigns and facilitated communication between clients and internal teams to deliver high-quality service.
Junior Account Manager
INFUSE
09.2021 - 2023
- Managed client accounts, ensuring alignment with service expectations and contract specifications.
- Developed and maintained strong client relationships to foster long-term collaboration.
- Coordinated project timelines and deliverables, enhancing workflow efficiency across teams.
- Analyzed client feedback to identify service improvements and address concerns proactively.
Marketing & Sales Assistant
Crowded Club
02.2020 - 04.2021
- Managed Instagram content to boost visibility and engagement.
- Served as the main contact for customer orders and inquiries via social media.
- Communicated order details and customer requests to the production team.
- Provided product information and pricing to enhance sales and customer satisfaction.
Schedule Specialist
Evolution Gaming
02.2020 - 04.2021
- Managed shift schedules for 24/7 live studio coverage, ensuring optimal staffing.
- Handled last-minute changes, absences, and vacation requests.
- Collaborated with teams to align staffing with business needs and ensure timekeeping accuracy.
- Utilized scheduling software and Excel to track shifts and resolve operational issues.
Game Presenter
Evolution Gaming
02.2019 - 02.2020
- Delivered live casino games, ensuring an engaging and fair experience for global players.
- Maintained game protocols, managed player interactions, and ensured studio readiness.
- Collaborated with teams to support smooth operations in a fast-paced environment.
Education
Web Development
IT Academy
05.2023
Interior Design
Ilia State University
07.2022
Skills
- Microsoft Office Word
- Microsoft PowerPoint
- Microsoft Excel
- CRM
- JIRA
- Ability to Multitask
- Fast Learner
- Customer Service
- Microsoft Office
- Ability to Work Under Pressure
- Ability to Work in a Team
- Good time management
Timeline
Sales & Client Relations Specialist
Punch Creative
02.2023 - Current
Junior Account Manager
INFUSE
09.2021 - 2023
Marketing & Sales Assistant
Crowded Club
02.2020 - 04.2021
Schedule Specialist
Evolution Gaming
02.2020 - 04.2021
Game Presenter
Evolution Gaming
02.2019 - 02.2020
Web Development
IT Academy
Interior Design
Ilia State University