Dedicated and customer-focused professional with 3 years of experience in delivering exceptional service and support. Known for proactive approach, strong communication skills, and ability to build positive relationships with customers and the team. Having completed a course in IT project management, I have an understanding of web and mobile development processes, which allows me to effectively interact with teams and successfully set complex tasks. My logical and critical thinking skills help me find optimal solutions in various situations. I value independence and a systematic approach to work, which allows me to achieve my goals. In addition, I have basic statistical skills and an understanding of the fundamentals of marketing, which contributes to a more holistic perception of projects and their needs.