I’m an experienced employee with a background in service management, team coaching, training and content moderation. Over the years, I’ve built a strong skill set in planning schedules, improving performance, and creating clear, data-driven reports that help teams succeed. I enjoy working closely with others — whether that’s onboarding new hires, running workshops, or collaborating across departments to solve real challenges. I'm all about keeping things running smoothly, boosting service quality, and making sure people feel supported in their roles.