Ana Girkelidze
Batumi
Summary
Experienced Restaurant Manager with 7 years of expertise in operations management, staff leadership, service quality improvement, and event coordination. A motivated and results-driven professional with strong skills in customer service, team development, conflict resolution, and time management. Known for a hands-on leadership style and commitment to delivering exceptional guest experiences. Eager to advance my career in a dynamic environment where I can contribute my experience, passion, and dedication to operational excellence.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Bigchefs Georgia
09.2023 - Current
Service Supervisor
Litz Ressort
05.2022 - 05.2023
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
Waitress
Radisson Collection Tsinandali
04.2020 - 05.2022
Waitress
Radisson Blu Hotel
05.2018 - 04.2019
Education
Bartender
New Wave Collage
Kobuleti01-2019
Hotel, Resort And Restaurant Management
Black Sea Collage
Batumi01-2018
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Staff scheduling
- Menu development
- Supervisory skills
- Reservation handling
- Order delivery practices
- Employee schedule management
- Table management
- Full service restaurant background
- Restaurant operations management
- Catering services
- Managing reservations and large parties
- ServeSafe manager
- Cost controls
- Relationship building
- Employee supervision
- Money handling
- Staff supervision
- Team leadership
- Safe food handling
- Customer service
- Wine history
- Menu pricing
- Take-out service
Timeline
Restaurant Manager
Bigchefs Georgia
09.2023 - Current
Service Supervisor
Litz Ressort
05.2022 - 05.2023
Waitress
Radisson Collection Tsinandali
04.2020 - 05.2022
Waitress
Radisson Blu Hotel
05.2018 - 04.2019
Bartender
New Wave Collage
Hotel, Resort And Restaurant Management
Black Sea Collage
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