Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ana Davitian-Gegia

Ana Davitian-Gegia

Batumi,AJ

Summary

Dynamic General Manager with a proven track record at Light House Old City, excelling in strategic planning and customer relationship management. Expert in sales strategies and team building, driving significant business growth through effective communication and operational efficiencies. Committed to cultivating strong partnerships and enhancing team capabilities for sustained success.

Overview

12
12
years of professional experience

Work History

General Manager

Light House Old City
Tbilisi
01.2016 - 01.2025
  • Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Provided training to sales staff on effective communication techniques when dealing with clients.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Business Consultant

Jazz
Tbilisi
01.2018 - 12.2020
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Supported project management processes, tracking deadlines and updating project statuses.
  • Worked closely with human resources to support employee management and organizational planning.
  • Explored potential partnerships between companies as a way of expanding marketshare.
  • Collaborated with staff teams to achieve work goals and adhere to deadlines.
  • Identified target customers and developed forward-thinking sales and marketing plans to promote company growth.
  • Analyzed key performance indicators to identify effective strategies.
  • Identified key objectives to re-establish long term plans to meet goals.
  • Provided support to management in areas such as recruitment, training, performance reviews, and disciplinary actions.

Business Consultant

Noe
01.2018 - 12.2018
  • Explored potential partnerships between companies as a way of expanding marketshare.
  • Identified target customers and developed forward-thinking sales and marketing plans to promote company growth.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Provided training and development programs to enhance team capabilities.
  • Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.

GM and Sales

At Metro
01.2014 - 12.2016
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Administered employee discipline through verbal and written warnings.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Oversaw daily operations including scheduling shifts, assigning tasks, resolving customer complaints.

GM and Sales

Mirobelle
08.2013 - 03.2016
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Administered employee discipline through verbal and written warnings.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Cultivated relationships with vendors to negotiate favorable terms for the purchase of materials and services.
  • Oversaw daily operations including scheduling shifts, assigning tasks, resolving customer complaints.
  • Designed sales and service strategies to improve revenue and retention.

Receptionist

Mirobelle
01.2013 - 08.2013
  • Greeted visitors and provided them with assistance.
  • Coordinated travel arrangements and accommodations for staff and visiting guests.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Scheduled appointments for clients, customers, and other visitors.
  • Monitored office supplies inventory and placed orders when necessary.

Education

Master's degree - Business-Engineering, Tourism

Georgian Technical University
01.2013

Bachelor's degree - Business and Management, Tourism

Tbilisi University "Metekhi"
01.2010

Skills

  • MS Office (Word, Excel)
  • Proficient in (KWhotel)

Languages

Georgian
First Language
English
Upper Intermediate (B2)
B2
Russian
Advanced (C1)
C1

Timeline

Business Consultant

Jazz
01.2018 - 12.2020

Business Consultant

Noe
01.2018 - 12.2018

General Manager

Light House Old City
01.2016 - 01.2025

GM and Sales

At Metro
01.2014 - 12.2016

GM and Sales

Mirobelle
08.2013 - 03.2016

Receptionist

Mirobelle
01.2013 - 08.2013

Master's degree - Business-Engineering, Tourism

Georgian Technical University

Bachelor's degree - Business and Management, Tourism

Tbilisi University "Metekhi"
Ana Davitian-Gegia