Astronomy
Alex Davtian
IT Professional
Tbilisi
Summary
With a proven track record at many companies, I excel in IT infrastructure management and fostering teamwork. My expertise in virtualization and vendor coordination has significantly enhanced system performance and optimized IT budgets, achieving strategic business alignment and promoting a culture of continuous learning.
Overview
27
27
years of professional experience
4
4
Languages
Work History
Head of Information Technology
Europroduct LLC
05.2024 - Current
- Collaborated with stakeholders to define business requirements for new technology implementations.
- Managed vendor relationships, negotiating contracts for optimal pricing and service levels.
- Managed APEX Software optimization by proper hardware configuration
- Conducted regular audits of IT systems and networks to identify areas requiring optimization or additional security measures.
- Enhanced IT infrastructure by implementing upgraded hardware and software solutions.
- Aligned IT strategy with overall business objectives, ensuring technology investments supported growth plans.
- Mentored junior IT staff, fostering a culture of continuous learning and professional development.
- Managed IT budget effectively, prioritizing investments to align with strategic goals.
Head of Networks & Systems Department
Tbilisi Transport Company LLC
01.2014 - 05.2023
- Managed vendor relationships, negotiating contracts for optimal pricing and service levels.
- Conducted regular audits of IT systems and networks to identify areas requiring optimization or additional security measures.
- Enhanced IT infrastructure by implementing upgraded hardware and software solutions.
- Aligned IT strategy with overall business objectives, ensuring technology investments supported growth plans.
- Mentored junior IT staff, fostering a culture of continuous learning and professional development.
IT Solutions Supervisor
Music Box Georgia
03.2013 - 10.2014
- Enhanced system performance by implementing effective IT infrastructure upgrades and maintenance.
- Optimized server performance through regular maintenance, updates, and hardware replacements as needed.
- Oversaw IT department operations and training.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
Head of Video Surveillance System Support Team
Tbilisi Transport Company LLC
05.2013 - 01.2014
- Managed Video Surveillance System server software
- Conducted regular audits of Video Surveillance System and networks to identify areas requiring optimization.
- Enhanced IT infrastructure by implementing upgraded hardware and software solutions.
- Mentored junior IT staff, fostering a culture of continuous learning and professional development.
IT Technical Supervisor
Palitra Media House
11.2012 - 05.2013
- Enhanced system performance by implementing effective IT infrastructure upgrades and maintenance.
- Optimized server performance through regular maintenance, updates, and hardware replacements as needed.
- Oversaw IT department operations and training.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
Head of TV Broadcasting System Support Team
TV Broadcasting Company “PIK”
04.2011 - 11.2012
- Enhanced system performance by implementing effective IT infrastructure upgrades and maintenance.
- Optimized server performance through regular maintenance, updates, and hardware replacements as needed.
- Oversaw IT department operations and training.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
System Administrator
Ashtrom International Ltd
03.2008 - 11.2010
- Optimized hardware utilization, conducting detailed assessments and reallocating resources for better performance.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Enhanced system performance by optimizing server configurations and implementing regular updates.
- Led server infrastructure development, quality assurance, staging and production systems.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
Senior System Administrator
Amec SPIE – Petrofac Ltd Joint Venture
01.2003 - 10.2007
- Managed vendor relationships for procurement of hardware and software, negotiating favorable terms and cost savings.
- Enhanced network performance by optimizing system configurations and implementing regular updates.
- Standardized server configurations for streamlined management across multiple locations.
- Streamlined IT processes for increased efficiency through automation of routine tasks.
- Worked with users to determine areas of technology in need of improved usability.
- Mentored junior administrators, fostering professional growth and strengthening team dynamics.
- Maximized resource utilization by consolidating servers using virtualization technologies such as VMware or HyperV.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Planned and implemented upgrades to system hardware and software.
- Monitored networks and network devices to resolve technical problems quickly.
- Led server infrastructure development, quality assurance, staging and production systems.
- Installed and configured network printers and other peripheral devices.
Service Manager
Complex Pro Ltd
03.2000 - 01.2003
- Implemented strategies to increase customer service satisfaction ratings.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Collaborated with sales teams to develop comprehensive service packages tailored to individual client needs.
IT Technician
Complex Pro Ltd
02.1998 - 03.2000
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners, etc.
- Configured systems according to prescribed software and hardware frameworks.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
Education
Graduate Certificate - General Management
Georgian Institute Of Public Affairs
Tbilisi, Georgia 04.2001 -
Bachelor in Information Technology - Physics, Mathematics An Information Technology
Sulkhan-Saba Orbeliani State University
Tbilisi, Georgia 04.2001 -
High School Diploma -
Secondary School #91
Tbilisi, Georgia 04.2001 -
Skills
IT compliance
IT budgeting
Data analytics
IT infrastructure management
Virtualization
IT risk management
Network administration
Server management
Vendor coordination
Project management
Teamwork and collaboration
Interests
Timeline
Head of Information Technology
Europroduct LLC
05.2024 - Current
Head of Networks & Systems Department
Tbilisi Transport Company LLC
01.2014 - 05.2023
Head of Video Surveillance System Support Team
Tbilisi Transport Company LLC
05.2013 - 01.2014
IT Solutions Supervisor
Music Box Georgia
03.2013 - 10.2014
IT Technical Supervisor
Palitra Media House
11.2012 - 05.2013
Head of TV Broadcasting System Support Team
TV Broadcasting Company “PIK”
04.2011 - 11.2012
System Administrator
Ashtrom International Ltd
03.2008 - 11.2010
Senior System Administrator
Amec SPIE – Petrofac Ltd Joint Venture
01.2003 - 10.2007
Graduate Certificate - General Management
Georgian Institute Of Public Affairs
04.2001 -
Bachelor in Information Technology - Physics, Mathematics An Information Technology
Sulkhan-Saba Orbeliani State University
04.2001 -
High School Diploma -
Secondary School #91
04.2001 -
Service Manager
Complex Pro Ltd
03.2000 - 01.2003
IT Technician
Complex Pro Ltd
02.1998 - 03.2000