Astronomy
Alex Davtian
IT Professional
Tbilisi
Summary
With a proven track record at many companies, I excel in IT infrastructure management and fostering teamwork. My expertise in virtualization and vendor coordination has significantly enhanced system performance and optimized IT budgets, achieving strategic business alignment and promoting a culture of continuous learning.
Overview
27
27
years of professional experience
4
4
Languages
Work History
Head of Information Technology
Europroduct LLC
05.2024 - Current
- Collaborated with stakeholders to define business requirements for new technology implementations.
- Managed vendor relationships, negotiating contracts for optimal pricing and service levels.
- Managed APEX Software optimization by proper hardware configuration
- Conducted regular audits of IT systems and networks to identify areas requiring optimization or additional security measures.
- Enhanced IT infrastructure by implementing upgraded hardware and software solutions.
- Aligned IT strategy with overall business objectives, ensuring technology investments supported growth plans.
- Mentored junior IT staff, fostering a culture of continuous learning and professional development.
- Managed IT budget effectively, prioritizing investments to align with strategic goals.
Head of Networks & Systems Department
Tbilisi Transport Company LLC
01.2014 - 05.2023
- Managed vendor relationships, negotiating contracts for optimal pricing and service levels.
- Conducted regular audits of IT systems and networks to identify areas requiring optimization or additional security measures.
- Enhanced IT infrastructure by implementing upgraded hardware and software solutions.
- Aligned IT strategy with overall business objectives, ensuring technology investments supported growth plans.
- Mentored junior IT staff, fostering a culture of continuous learning and professional development.
IT Solutions Supervisor
Music Box Georgia
03.2013 - 10.2014
- Enhanced system performance by implementing effective IT infrastructure upgrades and maintenance.
- Optimized server performance through regular maintenance, updates, and hardware replacements as needed.
- Oversaw IT department operations and training.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
Head of Video Surveillance System Support Team
Tbilisi Transport Company LLC
05.2013 - 01.2014
- Managed Video Surveillance System server software
- Conducted regular audits of Video Surveillance System and networks to identify areas requiring optimization.
- Enhanced IT infrastructure by implementing upgraded hardware and software solutions.
- Mentored junior IT staff, fostering a culture of continuous learning and professional development.
IT Technical Supervisor
Palitra Media House
11.2012 - 05.2013
- Enhanced system performance by implementing effective IT infrastructure upgrades and maintenance.
- Optimized server performance through regular maintenance, updates, and hardware replacements as needed.
- Oversaw IT department operations and training.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
Head of TV Broadcasting System Support Team
TV Broadcasting Company “PIK”
04.2011 - 11.2012
- Enhanced system performance by implementing effective IT infrastructure upgrades and maintenance.
- Optimized server performance through regular maintenance, updates, and hardware replacements as needed.
- Oversaw IT department operations and training.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
System Administrator
Ashtrom International Ltd
03.2008 - 11.2010
- Optimized hardware utilization, conducting detailed assessments and reallocating resources for better performance.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Enhanced system performance by optimizing server configurations and implementing regular updates.
- Led server infrastructure development, quality assurance, staging and production systems.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
Senior System Administrator
Amec SPIE – Petrofac Ltd Joint Venture
01.2003 - 10.2007
- Managed vendor relationships for procurement of hardware and software, negotiating favorable terms and cost savings.
- Enhanced network performance by optimizing system configurations and implementing regular updates.
- Standardized server configurations for streamlined management across multiple locations.
- Streamlined IT processes for increased efficiency through automation of routine tasks.
- Worked with users to determine areas of technology in need of improved usability.
- Mentored junior administrators, fostering professional growth and strengthening team dynamics.
- Maximized resource utilization by consolidating servers using virtualization technologies such as VMware or HyperV.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Planned and implemented upgrades to system hardware and software.
- Monitored networks and network devices to resolve technical problems quickly.
- Led server infrastructure development, quality assurance, staging and production systems.
- Installed and configured network printers and other peripheral devices.
Service Manager
Complex Pro Ltd
03.2000 - 01.2003
- Implemented strategies to increase customer service satisfaction ratings.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Collaborated with sales teams to develop comprehensive service packages tailored to individual client needs.
IT Technician
Complex Pro Ltd
02.1998 - 03.2000
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners, etc.
- Configured systems according to prescribed software and hardware frameworks.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
Education
Graduate Certificate - General Management
Georgian Institute Of Public Affairs
Tbilisi, Georgia 04.2001 -
Bachelor in Information Technology - Physics, Mathematics An Information Technology
Sulkhan-Saba Orbeliani State University
Tbilisi, Georgia 04.2001 -
High School Diploma -
Secondary School #91
Tbilisi, Georgia 04.2001 -
Skills
IT compliance
Interests
Timeline
Head of Information Technology
Europroduct LLC
05.2024 - Current
Head of Networks & Systems Department
Tbilisi Transport Company LLC
01.2014 - 05.2023
Head of Video Surveillance System Support Team
Tbilisi Transport Company LLC
05.2013 - 01.2014
IT Solutions Supervisor
Music Box Georgia
03.2013 - 10.2014
IT Technical Supervisor
Palitra Media House
11.2012 - 05.2013
Head of TV Broadcasting System Support Team
TV Broadcasting Company “PIK”
04.2011 - 11.2012
System Administrator
Ashtrom International Ltd
03.2008 - 11.2010
Senior System Administrator
Amec SPIE – Petrofac Ltd Joint Venture
01.2003 - 10.2007
Graduate Certificate - General Management
Georgian Institute Of Public Affairs
04.2001 -
Bachelor in Information Technology - Physics, Mathematics An Information Technology
Sulkhan-Saba Orbeliani State University
04.2001 -
High School Diploma -
Secondary School #91
04.2001 -
Service Manager
Complex Pro Ltd
03.2000 - 01.2003
IT Technician
Complex Pro Ltd
02.1998 - 03.2000
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