Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Alessandra Benedetti

Alessandra Benedetti

Genoa

Summary

Dynamic and dedicated professional with experience as a Terminal Hostess at Stazioni Marittime Di Genova.

Expert in check-in procedures and baggage handling, delivering exceptional passenger assistance.

Proven communication skills and a strong ability to collaborate with teams to enhance customer service and ensure a seamless boarding experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Terminal Hostess

Stazioni Marittime Di Genova
04.2025 - Current
  • Reception and assistance of passengers during the cruise layover and boarding phases
  • In-depth experience in check-in procedures at the moment of boarding the cruise ships
  • Ability to direct passengers within the terminal and provide them with useful information to navigate the city
  • In-depth experience in baggage handling

Education

High School Diploma -

Liceo Piero Gobetti
Genoa, Italy
06-2024

Skills

  • Passenger assistance
  • Check-in procedures
  • Baggage handling
  • Communication skills
  • Team collaboration
  • Customer service

Certification

-Cambridge English entry level certificate in ESOL

-council of country level: B1

Languages

English
Intermediate (B1)
Portuguese
Intermediate (B1)

Timeline

Terminal Hostess

Stazioni Marittime Di Genova
04.2025 - Current

High School Diploma -

Liceo Piero Gobetti
Alessandra Benedetti