Aleksandre Chachanidze

• Improved customer satisfaction rates by streamlining internal processes and communication channels.
• Liaised with external vendors and suppliers to negotiate more favorable contracts, resulting in cost savings and improved service levels.
• Led cross-functional teams in the execution of performance improvement projects, fostering collaboration and driving results.
• Facilitated cross-functional projects created to analyze and design sequence of operations and workflow to improve execution.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
• Enhanced employee performance by developing and implementing comprehensive training programs.
• Coached employees on various topics including conflict resolution, goal setting, and career planning to foster individual growth within the company.
• Developed training handbooks, computer tutorials and reference materials.

• Managed payroll processes, adhering to budget guidelines while maintaining adequate staffing levels at all times.
• Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
• Recorded product sales into spa's weekly income report.
• Trained and mentored staff members to achieve optimal performance levels and maintain high standards of service.

I worked as a Supervisor in a hotel restaurant where I was responsible for the entire restaurant shift. I planned parties, banquets and large corporate events. I communicated with external companies on various issues. I took care of service, quality and guest satisfaction.