Sopho Peradze
Tbilisi
Summary
Detail-oriented operator with strong communication skills. Proven track record in assisting customers effectively in fast-paced environments. Skilled in conflict resolution and collaboration, ready to enhance customer experiences and contribute to team success.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Operator
Magticom
Tbilisi
08.2022 - Current
- Managed high volume of customer calls, ensuring prompt assistance and resolution.
- Provided product information and troubleshooting support to enhance customer experience.
- Operated equipment to ensure efficient service delivery.
- Monitored system performance and reported issues promptly.
- Collaborated with team members to maintain operational standards.
Restaurant Waiter
Art-cafe "Qartveli"
Khashuri
06.2021 - 08.2022
- Provided excellent customer service in a busy dining environment.
- Collaborated with kitchen staff for timely order delivery.
- Maintained cleanliness and organization of dining area and tables.
- Supported special events by setting up and serving guests effectively.
Education
High School Diploma -
Khashuri 6 Public School
KHa05-2021
Managment -
Georgian National University SEU
Tbilisi07-2026
Skills
- Customer service
- Attention to detail
- Time management
- Conflict resolution
- Communication skills
Languages
English
Advanced (C1)
C1
Georgian
Native
Native
Timeline
Operator
Magticom
08.2022 - Current
Restaurant Waiter
Art-cafe "Qartveli"
06.2021 - 08.2022
High School Diploma -
Khashuri 6 Public School
Managment -
Georgian National University SEU